Terms and Conditions

Louise Benson School of Dance terms and conditions/policies

Louise Benson School of Dance Terms and Conditions aim to present a fair sustainable structure to all. We aim to provide the highest quality classes for all our customers.

We are committed to the safety of all persons who attend our lessons and to deliver the highest standard of service.

Participating in a Louise Benson School of Dance class is entirely at your own risk without any proven negligence, breach of duty of care or lack of due diligence by Louise Benson School of Dance.

Registration and Data Protection

The information we require upon registration contains personal data.
Louise Benson School of Dance will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed onto a third party and will be confidential. If your child is taking an ISTD, LCM or Acrobatic Arts exam these boards will require the child’s name, DOB and ethnicity.

Fees and Payment Methods

Fees are based on a 10-13 week term and are payable termly in advance and no later than the second class of each new term. If your child turns up to class without the fee having been paid, and unless you have a prior written agreement with Louise Benson School of Dance regarding fee payment, they will not be allowed to participate.

Invoices will be provided prior to the start of each term, Payment is via bank transfer, cash or cheque made payable to Louise Benson School of Dance. Cash or cheques must be handed to your class teacher in an envelope with your child’s name on the front.

Receipt of payment will be emailed.

All students must be registered for the classes they attend. Unregistered children will not be allowed to participate in the class.

Physical Contact

From time to time it is necessary for the teachers to use physical contact when helping to improve pupils’ posture or assist in movements. This includes physical contact between students i.e. holding hands.

Uniform and Appearance

Pupils are required to attend class wearing the correct uniform and hair style. Full details are on our class pages with a link to our uniform website 

Videos and photographs

In our Tiny Tap and Tutus class –  We love you taking pictures or videos of your children during class provided it doesn’t interfere with the class. In addition please always be sensitive of taking pictures of others without their permission. If you are asked to stop, please do respect the rights of others.
In addition, if the Class Teacher feels that the amount of video is excessive, not just short clips, then you may be asked to stop.

For all classes – Photographs and videos for our website, press, promotional development and our social media pages, alongside professional recordings of shows may be taken from time to time. By agreeing to these terms and conditions you understand you are consenting for your child to be part of this and allowing these images be posted online.

Refunds, Holidays and sickness policy

Regrettably we cannot offer refunds to cover your booked holidays, illness or any other reason why you may miss a class, due to the need to ensure continuity of service.

Should any pupil wish to discontinue any class or leave the school, refunds for any unused classes will not be given.

Supervision and withdrawal of service

Louise Benson School of Dance endeavor to ensure that your children are dancing in a safe and comfortable environment. We ask you to bring and collect your child promptly and provide us with emailed details of changes in drop off/pick up arrangements, special medical needs etc.

In our Tiny Tap and Tutus classes all children must be supervised at all times and not left unattended. The Class Teacher cannot be responsible for a child at any time.

For the rest of our classes– If your wish for your child to wait unattended on our premises for a class, we cannot be held responsible for them. We cannot be held responsible for pupils outside of our class. e.g if you wish for your child to go home unsupervised, that is your responsibility.

Should a pupil, carer or associated visitor behave in a way that the Class Teacher feels is unreasonable or a serious breach of the school’s terms and condition or any other serious misconduct then Louise Benson School of Dance reserves the rights to withdraw the provision of classes to the client without notice.


We will assume you will be continuing with our classes each term unless we are informed otherwise, by email, phone or in person.

Cancellation of Classes policy

Louise Benson School of Dance will endeavor to run classes during bad weather e.g. snowy conditions. However should we need to cancel due to safety concerns, parents will be notified/contacted (please check our Facebook page and make sure your phone number is kept up to date on our register).
An additional class will be offered if we have to cancel a class or refund against a future term’s fees. Regrettably we cannot automatically offer cash refunds.


Louise Benson School of Dance will work towards ISTD exams.  Pupils will only be entered when they have reached the required standard decided by the teacher.  Pupils taking Grade exams will be required to attend a compulsory second weekly class in the term before the exam takes place.  Parents will be notified at the appropriate time. Louise Benson School of Dance has the right to withdraw any pupil from an examination at any stage. Fees for exams must be returned by the deadline on the invoice.

Watch Week

Parents/guardians are invited to watch classes during watch week, which is generally held at the end of each term unless we have a show or Prize- Giving. Louise Benson School of Dance reserves the right to cancel watch week.  Filming and photography are not allowed, except by permission, and with the discretion of the teacher during watch week.


Parents are asked to keep their children at home if they have a serious infection and to inform Louise Benson School of Dance as to the nature of the infection so that other parents can be alerted.
Please keep your child at home if he/she:

  • Has a fever or has had one in the previous 24 hours
  • Has had an upset stomach or diarrhoea in the previous 48 hours
  • Has heavy nasal discharge
  • Has discharging eyes
  • Has symptoms of a possible communicable diseases
  • Measles
  • Chicken pox
  • German measles
  • Whooping cough
  • Impetigo
  • Scarlett fever
  • Hand, foot and mouth disease
  • Norovirus

We cannot offer a refund for a lesson missed due to illness.

Commitment to Equal Opportunities

Louise Benson School of Dance has a commitment to ensure that the equipment and activities are value and worth to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability.


Protection of property

Louise Benson School of Dance cannot take any responsibility for any loss or damage to personal items brought or left on the premises.

Health & Safety and Hygiene Policies

Louise Benson School of Dance follows rigorous internal checks of the venue and its own equipment to ensure that they are clean and safe.

Please ensure that your child goes to the toilet before class and brings a bottle of water, if desired, into class.

Changes to Terms and Conditions

Louise Benson School of Dance from time to time updates these T&Cs. It will inform you of changes through regular channels of communication and you have 14 days to opt out of accepting changes in writing. Louise Benson School of Dance will treat this agreement with you as being accepted if you fail to contact us.

By enrolling my son/daughter into Louise Benson School of Dance, I confirm that I accept the above terms and conditions/policies.

Please do contact us with any questions you may have.